Privacy Policy

HealthyConnectMD, LLC

Effective Date: November 10, 2025

1. Scope

This Privacy Policy explains how HealthyConnectMD, LLC (“HealthyConnectMD,” “we,” “us,” or “our”) collects, uses, and shares information when you visit healthyconnectmd.com, use our mobile or web applications, participate in concierge programs, or connect approved devices and integrations.

HIPAA Notice: When we act as a covered health care provider or business associate, certain information may be Protected Health Information governed by HIPAA. In those cases, our HIPAA Notice of Privacy Practices controls.

2. Information We Collect

Information you provide, including name, contact details, date of birth, preferences, messages, forms, and surveys.

Account and transaction information such as login credentials, program enrollments, appointment and payment records.

Device and integration data you choose to connect, including wearable and medical device data.

Automatically collected information such as cookies, IP address, browser type, pages viewed, and approximate location.

Information from partners including referring clinicians, benefits administrators, and analytics or security vendors.

3. How We Use Information

To provide, personalize, and improve our Services.

To support care coordination and clinical workflows where applicable.

To communicate about accounts, scheduling, programs, and updates.

For security, fraud prevention, analytics, and legal compliance.

For marketing with consent or legitimate interest, with opt-out options available.

4. Legal Bases (EEA and UK)

Processing is based on contract performance, consent, legitimate interests, vital interests where applicable, and legal obligations.

5. Sharing of Information

With service providers who support hosting, analytics, payments, messaging, and integrations.

With care teams and affiliated clinicians when necessary for care delivery.

With business partners at your direction or with your consent.

For legal or safety reasons or in connection with corporate transactions.

We do not sell personal information.

6. Cookies and Tracking

We use cookies and similar technologies for essential site functionality, analytics, and marketing with consent. Preferences can be managed through browser or device settings.

7. Text Messaging Consent

By providing a phone number, you agree to receive transactional and program-related messages. Message and data rates may apply. Reply STOP to opt out.

8. Data Retention

Information is retained as long as necessary to provide Services, meet legal requirements, resolve disputes, and enforce agreements.

9. Security

We use administrative, technical, and physical safeguards to protect information. No system can be guaranteed fully secure.

10. Your Privacy Rights

You may opt out of marketing communications at any time.

California residents have rights to access, correct, delete, and limit use of personal information.

EEA and UK residents have rights to access, rectify, erase, restrict, and object to processing.

11. International Data Transfers

When data is transferred internationally, appropriate safeguards are used.

12. Third-Party Links

Our Services may include links to third-party sites whose privacy practices are governed by their own policies.

13. Changes to This Policy

We may update this Privacy Policy and revise the effective date as needed.

14. Contact Us

HealthyConnectMD, LLC
424 Sunnyside Drive
Nashville, TN 37025
privacy@healthyconnectmd.com

If clinical services are provided, the HIPAA Notice of Privacy Practices will be made available.